customconesusa.com their message unanswered for 6d

Only the Futurola blunt-cone thread moved, and only administratively. John Arriola nudged on Oct 6 to confirm his Sept 30 email landed (set-up cost covers the paper only; cone conversion and custom branding are charged separately; the paper volume is large enough that they recommend consuming it within a year before it degrades). Andrew confirmed receipt the same day, acknowledged the paper cost and the one-year stock-life caveat, and told John the material fee has been passed to the client with no response yet. John said he'd stand by and asked to be kept posted. No new quotes, samples, or documents; the distributor program thread was quiet this week.

• [Futurola Blunt Cone Alternative CO-202696] John followed up Oct 6 to confirm his Sept 30 email was received after a week of no reply from us.
• [Futurola Blunt Cone Alternative CO-202696] Andrew confirmed receipt and acknowledged the terms: the ~$100k set-up covers paper only, with cone conversion and custom branding billed on top.
• [Futurola Blunt Cone Alternative CO-202696] Andrew acknowledged the one-year shelf-life / paper degradation caveat on the large paper run.
• [Futurola Blunt Cone Alternative CO-202696] Andrew reported the material fee has been communicated to the end client, but no client decision yet.
• [Futurola Blunt Cone Alternative CO-202696] John confirmed nothing further is needed from his side for now and asked to be kept posted if the client wants more info.

• Confirmed with John that the paper-only set-up cost explanation suffices for now — cone conversion and custom branding will be quoted separately.
• Accepted/noted the one-year usable life on the large paper run as a condition of the undyed route.

• Client has gone quiet on the ~$100k material fee — no response yet, so the undyed tea-leaf route is stalling on their decision.
• One-year paper degradation window means a large single paper buy carries write-off risk if the client's volume doesn't move fast enough.
• Cone conversion and branding costs are still unquoted, so the true landed price of the undyed option is unknown to the client while they decide.
• A week passed before we replied to John's Sept 30 email, which risks losing momentum on the supplier side.

• we owe Client's go/no-go on the ~$100k paper-only set-up, then relaying it back to John
• they owe Cone conversion + custom branding pricing on top of the undyed paper, plus undyed 84/26 pricing/MOQs and dye-ingredient confirmation

Only one thread moved this week, all on the Futurola blunt cone alternative. On Sept 28 we told John the client wants to stay with tea leaf, not hemp, which kills the no-dye hemp wrap cone workaround he proposed. On Sept 30 John came back with detail on the ~$100k undyed paper set-up: that figure covers the paper only — cones and any custom branding are billed separately — and Custom Cones recommends consuming the paper within a year before it degrades. He asked whether that's enough info to proceed. Still missing: the revised MOQ behind the undyed paper, cone/branding pricing on top of it, and confirmation that the current dyes are 100% natural. Nothing new on the distributor program this week.

• [Futurola Blunt Cone Alternative CO-202696] We informed John the client wants to stick with tea leaf, not hemp — the standard no-dye hemp wrap cone (half-gram blunt cone) option is rejected.
• [Futurola Blunt Cone Alternative CO-202696] John clarified the ~$100k undyed set-up cost covers the paper only; cone conversion and custom branding are charged on top.
• [Futurola Blunt Cone Alternative CO-202696] John warned the undyed paper volume is large and should be used within a year, as the paper degrades.
• [Futurola Blunt Cone Alternative CO-202696] John asked whether this information suffices — the ball is with us as of the last message.
• [Futurola Blunt Cone Alternative CO-202696] Still outstanding from Custom Cones: revised MOQ for the undyed paper, undyed pricing, and confirmation the current dyes are 100% natural.

• Client will stay with tea leaf wraps and declines the hemp wrap cone alternative.
• Confirmed the ~$100k undyed set-up is for paper only; cone and custom branding are additional charges.

• Undyed paper must be used within ~12 months or it degrades — a ~$100k buy at very high MOQ creates real inventory/spoilage exposure for the client.
• Rejecting the hemp option removes the only no-dye path that didn't require the $100k paper commitment, narrowing options to an expensive route the client may refuse.
• Revised MOQ and total landed cost (paper + cone + branding) are still unquoted, so we cannot present a real number to the client.
• Dye ingredient confirmation has been outstanding for weeks, stalling the 'second best' 100% natural option.

• we owe Response to John on whether the $100k paper set-up clarification suffices, plus the client's go/no-go on the undyed tea-leaf route
• they owe Undyed 84/26 pricing and the revised MOQ tied to the $100k paper buy
• they owe Confirmation that the current dyes/food coloring are 100% natural in origin
• they owe Distributor program collateral/standard terms, 5,000-unit tier and cartons-per-case

Only the dye/undyed thread moved this week, and slowly. After Andrew's 9/22 note spelling out the client's asks — a true dyed vs. undyed product comparison, isolation of the dyes used with confirmation that all ingredients are "100% Natural" (not just "food-grade/food-safe"), and full terms plus adjusted MOQs behind the ~$100k paper set-up fee — John replied the same day that he had kicked it to his team. On 9/25 he came back with a workaround rather than answers: Custom Cones' standard hemp wrap cones (half-gram blunt cones, per their website) contain no dye at all, and he asked whether the client would consider trying those instead. No pricing, MOQs, ingredient statement, or $100k terms have been provided yet. The ball is now with us to take the undyed hemp wrap option to the client, while all four of John's outstanding deliverables remain open. Nothing new on the distributor program this week.

• [Futurola Blunt Cone Alternative CO-202696] 9/22 — We relayed the client's position: they want a dyed vs. undyed comparison, or failing that, the specific dyes isolated and confirmed as 100% natural; "food-grade/food-safe" language is not acceptable.
• [Futurola Blunt Cone Alternative CO-202696] 9/22 — We also asked John for the detailed terms of the ~$100k paper set-up fee and the adjusted minimum order requirements that come with it.
• [Futurola Blunt Cone Alternative CO-202696] 9/22 — John acknowledged and said he had asked his team for more info.
• [Futurola Blunt Cone Alternative CO-202696] 9/25 — John proposed an alternative: Custom Cones' standard hemp wrap cones (half-gram blunt cones) have no dye in them, and asked whether the client would want to try that product.
• [Futurola Blunt Cone Alternative CO-202696] Still no answer on dye ingredient composition, undyed 84/26 pricing/MOQs, or the $100k set-up terms as of week's end.

• Ten days on and John has produced no substantive answers — no ingredient statement, no undyed pricing, no $100k terms — just a workaround suggestion; the custom undyed route is drifting.
• The ~$100k paper-only set-up plus a "very high" MOQ likely prices the custom undyed 84/26 out of reach for the client.
• The proposed no-dye hemp wrap cone is an off-the-shelf product and may not match the Futurola blunt look/size (84/26) the client is chasing — risk of a spec mismatch derailing the comparison.
• Any undyed wrap requirement could reset the already-confirmed 84/26 reseller pricing (30k $0.28 / 50k $0.25).
• Distributor program items (collateral/terms, 5,000-unit tier, cartons per case, newsletter add) have gone quiet while the dye issue absorbs the thread.

• we owe Reply to John on whether the client wants to try the undyed standard hemp wrap cones (half-gram blunt cones)
• they owe Isolated dye ingredient list with confirmation that all ingredients are 100% natural
• they owe Undyed 84/26 pricing and revised MOQs
• they owe Full terms behind the ~$100k undyed paper set-up cost, including the adjusted minimum order requirements
• they owe A dyed vs. undyed product comparison for the client

Movement was all on the dye question and the 84/26 reseller pricing. On Sep 14 John confirmed unbranded 84/26 reseller pricing at 30,000 = $0.28/cone and 50,000 = $0.25/cone, and initially believed the tea leaf blunts contained no dyes. After we pointed to André's Sep 2 ingredient list showing "Food Coloring," John reversed on Sep 15 and confirmed color is added; he is still checking whether the dye ingredients are 100% natural. On Sep 16 he came back that the factory says undyed paper may be possible, but it would carry a ~$100k cost for the paper alone and a very high MOQ — likely a non-starter for the client. John has asked us what specifically concerns the client about the dye, and that question is unanswered as of week's end. No samples, POs, or documents moved this week.

• [Custom Cones USA Distributor Program] John formally confirmed unbranded 84/26 reseller pricing: 30k = $0.28/cone, 50k = $0.25/cone (Sep 14)
• [Futurola Blunt Cone Alternative] John initially stated he believed the tea leaf blunts had no food coloring or dyes (Sep 14)
• [Futurola Blunt Cone Alternative] After we cited André's Sep 2 ingredient list, John confirmed color IS added to the tea leaf wraps (Sep 15)
• [Futurola Blunt Cone Alternative] John still checking whether the dye/food coloring ingredients are 100% natural
• [Futurola Blunt Cone Alternative] Factory says undyed paper may be producible but requires ~$100k for the paper alone plus a very high MOQ (Sep 16)
• [Futurola Blunt Cone Alternative] John flagged that undyed would also change pricing and MOQs, and asked what the client's specific concern with the dye is — unanswered
• [Custom Cones USA Distributor Program] Still no distributor collateral/terms, 5,000-unit tier, or cartons-per-case detail from John

• Unbranded 84/26 reseller pricing set at 30,000 = $0.28/cone and 50,000 = $0.25/cone (dyed tea leaf material).

• Undyed wrap path is likely economically unviable: ~$100k for paper alone and a very high MOQ, far above the 30k–50k volumes being quoted.
• Supplier reversed its own answer on dyes within 24 hours (first "no dyes," then "color added") — ingredient information from the factory is unreliable and needs documentation.
• If the client insists on undyed, the agreed $0.28/$0.25 pricing and MOQs will be reset.
• John is waiting on us for the client's dye concerns; thread stalls until we respond.
• Distributor program items (collateral/terms, 5,000-unit tier, cartons per case) have gone unanswered for weeks.

• we owe Reply to John explaining the client's concerns with the added dye
• we owe Client decision on whether the ~$100k/high-MOQ undyed paper route is viable
• they owe Written confirmation that the dye/food coloring ingredients are 100% natural
• they owe Firm undyed 84/26 pricing and revised MOQs beyond the $100k paper cost indication
• they owe Distributor collateral/standard terms, 5,000-unit tier and cartons-per-case

Only the CO-202696 tea leaf wrap thread moved, all on Sept 2. We confirmed to John Arriola that the 200-pc 84/26 chamomile tea leaf samples are with the client for testing and that the client wants a complete ingredients list (BOM). John looped in André Bayard, Compliance Manager, who sent the shareable raw-material list for the Tea Leaf Wraps (chamomile, cacao, cellulose, natural binder, food coloring, water, vanilla, glycerin, potassium sorbate). We asked whether the materials had ever been third-party tested, and André attached recent COAs for the wrap, which we said we'd review. We told John we're set for now; he is standing by for client test feedback. No movement on the distributor program (collateral, standard terms, 5,000-unit tier, newsletter add) this week.

• [CO-202696] Confirmed to Custom Cones USA that the 200-pc 84/26 samples were forwarded to the client for testing and that the client requested a complete ingredients list/BOM
• [CO-202696] John Arriola brought in André Bayard (Compliance Manager) to handle ingredient/compliance documentation
• [CO-202696] André sent the shareable raw-material ingredient list for the Tea Leaf Wraps: chamomile, cacao, cellulose, natural binder, food coloring, water, vanilla, glycerin, potassium sorbate
• [CO-202696] We asked whether the materials have been third-party tested; André attached recent COAs for the wrap for our review
• [CO-202696] We told John no further info is needed at the moment; he will wait for post-testing feedback from the client

• Client compliance ask may not be fully met: André shared only the ingredients he is 'able to share' and did not directly answer whether the materials have been third-party tested — the COAs may or may not cover that.
• Client test results on the 200-pc samples are still outstanding with no committed date; the whole CO-202696 path forward is gated on them.
• No supplier movement on the distributor program items (collateral, standard terms, 5,000-unit tier, cartons per case, newsletter) — several weeks of silence on those.

• we owe Client test results/feedback on the 200-pc 84/26 chamomile tea leaf samples — John is waiting on this to move CO-202696 forward
• we owe Confirming to Custom Cones USA whether the ingredient list and COAs satisfy the client's compliance requirements
• they owe Distributor program collateral / standard terms, confirmation that pricing applies to custom 84/26 with a 5,000-unit tier and cartons per case, and adding Monarch to the newsletter list

Quiet week with a single automated update: Custom Cones USA sent an outbound shipment notification for CO-202696 on Aug 25, confirming the 200-pc 84/26 chamomile tea leaf sample run shipped via UPS Ground under tracking 1Z1973H80335169486. That's about a week later than the previously expected week-of-Aug-17 arrival, so delivery now lands late in the week of Aug 24 / early the following week. No movement on the distributor program — the collateral/standard terms, newsletter add, and the pricing confirmation for the custom 84/26 length (5,000-unit tier, cartons per case) all remain outstanding with no response from their side.

• [Futurola Blunt Cone Alternative / CO-202696] Automated outbound shipment notification received Aug 25: samples shipped UPS Ground, tracking 1Z1973H80335169486.
• [Futurola Blunt Cone Alternative / CO-202696] Ship date of Aug 25 pushes arrival past the originally expected week of Aug 17.
• [Custom Cones USA Distributor Program] No update this week — collateral, newsletter add, and 84/26 pricing tier confirmation still pending.

• Samples shipped Aug 25 rather than arriving the week of Aug 17 — client testing timeline slips by roughly a week.
• Radio silence from Custom Cones USA on the distributor program (collateral, terms, newsletter, 84/26 pricing tier) — no reply in two open threads.
• Only an automated notification received this week; no human contact from their salesperson to confirm shipment contents or answer open pricing questions.

• they owe Distributor program collateral / standard terms and adding Monarch to the newsletter/promo list
• they owe Confirmation that distributor pricing applies to the custom 84/26 length, plus a 5,000-unit tier and cartons-per-case figure
• we owe Relaying the 5,000 MOQ, 5–8 week lead times and chamomile tea leaf material confirmation to the client

Only movement this week was on the CO-202696 sample run. Andrew chased John on Aug 12 for an ETA, and John confirmed the 200-pc 84/26 chamomile tea leaf sample order has shipped, with delivery expected the following week (week of Aug 17) — well ahead of the original 3–4 week lead time. John said he'd notify us when it's on its way, but no tracking number or carrier detail was provided. No progress on the distributor program (collateral/standard terms, 5,000-unit tier, cartons per case, newsletter add) — that thread stayed silent.

• Futurola Blunt Cone Alternative: John confirmed the CO-202696 200-pc 84/26 chamomile tea leaf sample run has shipped, expected to arrive next week (week of Aug 17).
• Futurola Blunt Cone Alternative: John committed to notifying us when the shipment is on its way; no tracking number or carrier shared yet.
• Futurola Blunt Cone Alternative: Andrew flagged that the end client is eager to test the samples immediately.
• Custom Cones USA Distributor Program: No response this week on program collateral, standard terms, 5,000-unit tier, cartons per case, or newsletter add.

• Sample delivery is verbal only — no tracking number or carrier provided, so the 'next week' arrival cannot be verified and the client's testing timeline could slip.
• Distributor program items (collateral/terms, 5,000-unit tier, cartons per case, newsletter add) have gone quiet for multiple weeks, blocking our ability to quote the client at volume.

• they owe Tracking number / shipping notification for the CO-202696 200-pc tea leaf sample run
• they owe Distributor program collateral and standard terms, plus confirmation of pricing for custom 84/26, a 5,000-unit tier, cartons per case, and adding Monarch to the newsletter list

Quiet week — one open spec question got answered. John Arriola (VP BizDev) came back after a delay on the CO-202696 order approval thread and confirmed the tea leaf wraps are chamomile; Andrew acknowledged and closed the question. Our written "Approved" for the 200-pc 84/26 tea leaf sample run was already on record from July 22, so the order is cleared for production and we're now purely waiting on Custom Cones USA to produce and ship within the quoted 3–4 week lead time. No movement on the distributor program (collateral/standard terms, newsletter add, or the 84/26-specific pricing confirmation with a 5,000-unit tier and cartons-per-case).

• [Futurola Blunt Cone Alternative] John Arriola confirmed the tea leaf wraps are chamomile, answering our July 22 material question.
• [Futurola Blunt Cone Alternative] Andrew accepted the chamomile confirmation; no further questions raised on the spec.
• [Futurola Blunt Cone Alternative] Written approval for order form CO-202696 (200 pcs, 84/26 tea leaf samples) is confirmed on file from July 22 — production can proceed.
• [Custom Cones USA Distributor Program] No response this week on distributor collateral, standard terms, newsletter add, or the 84/26 pricing/5,000-unit tier confirmation.

• Tea leaf wraps confirmed as chamomile — spec accepted by us, no changes requested.
• CO-202696 (200 pcs 84/26 tea leaf samples) stands approved in writing; production to proceed as shown.

• Approval has been on file since July 22 with no production or shipping confirmation from Custom Cones USA — the 3–4 week lead time may already be slipping.
• John's slow reply pattern (missed follow-up question for ~2 weeks) risks further delays on the outstanding distributor program items.
• Any change after approval carries a $150 change fee, so client feedback on the samples must not require order edits.

• they owe Production and shipment of the 200-pc 84/26 chamomile tea leaf sample run (CO-202696) — approval given July 22, no status update yet
• they owe Distributor program collateral and standard terms
• they owe Adding Monarch to the newsletter/promo list
• they owe Confirming distributor pricing applies to the custom 84/26 length, plus a 5,000-unit tier and cartons per case
• we owe Relaying the 5,000 MOQ, 5–8 week lead times and chamomile material confirmation to the client

The 84/26 unbranded tea-leaf mock-up moved from review to a sample order this week. After John's follow-ups, Andrew confirmed the client wants to test physical samples; John quoted a 3–4 week lead time (accepted) and Andrew requested ~200 pcs (approx. 40 per grow, soft number) for testing. John had the team approve the new SKU and generated order approval form CO-202696, which Custom Cones sent Wednesday 7/22 — it needs a written "Approved" reply from us before production starts, and post-approval changes carry a $150 fee. John also confirmed country of origin: wraps are made in Brazil, everything is rolled in Indonesia, which Andrew confirmed works for the client. Distributor-program items (collateral/standard terms, newsletter add, 5,000-unit tier and cartons-per-case pricing confirmation) saw no movement. Stephanie Douthitt is out of office 7/21–7/28.

• [Futurola Blunt Cone Alternative] John followed up twice (plus an automated reminder) on the 7/16 84/26 tea-leaf unbranded mock-up; we replied that the client wants physical samples and is eager to swap suppliers
• [Futurola Blunt Cone Alternative] Lead time for the 84/26 samples quoted at 3–4 weeks; we accepted
• [Futurola Blunt Cone Alternative] We requested ~200 pcs for testing (~40 per grow, not a hard number); John had the team approve the new SKU
• [Futurola Blunt Cone Alternative] Country of origin confirmed: wraps made in Brazil, rolling done in Indonesia — we confirmed this works for the client
• [Futurola Blunt Cone Alternative] Order approval form CO-202696 issued 7/22 for the 200-unit 84mm tea leaf sample run; requires reply of "Approved" before production; $150 change fee applies after approval
• [Admin] Stephanie Douthitt out of office 7/21–7/28; orders to be routed through John

• 3–4 week lead time for the 84/26 tea-leaf samples accepted
• Sample quantity set at ~200 pcs (approx. 40 per grow, soft number)
• New SKU approved internally by Custom Cones for the 84/26 tea leaf
• Country of origin accepted by client: wraps from Brazil, rolled in Indonesia

• Production is blocked until we reply "Approved" to CO-202696; any change after approval triggers a $150 fee, so quantities/specs must be verified carefully now
• John flagged a system issue when generating the order approval form — the form details may not match what was discussed and need close review
• Client is eager to swap suppliers; 3–4 week sample lead time plus testing time could put the switch timeline at risk
• Distributor program items (collateral/terms, newsletter add, 5,000-unit tier and cartons-per-case pricing) have gone quiet for another week
• Stephanie out of office through 7/28 — single point of contact (John) for order processing

• we owe Written "Approved" reply on order approval form CO-202696 for the 200-unit 84mm/26mm tea leaf sample order
• they owe Distributor program collateral / standard terms, newsletter add, and confirmation that pricing applies to custom 84/26 length with a 5,000-unit tier and cartons per case

Custom Cones USA came off a quiet stretch and moved on both fronts. John Arriola confirmed the sample shipment went out — the variety pack plus the 36 tea-leaf blunt cones — under UPS tracking 1Z1G486V0317810699, with the understanding that if the 36 aren't adequate we can order a single full box in final packaging. He also sent distributor tiered pricing for the 84mm tea leaf: $0.33 at 10,000, $0.29 at 20,000, $0.24 at 100,000 — but no 5,000-unit tier and no confirmation on the 400 cones/carton question. Andrew pushed to get samples of the 84/26 (Futurola-matching) size into the testing round; John said he needs to create a new SKU and would follow up with mock-ups. On 7/16 the mock-up landed: reference K2R1-Mock-Up-0715264828-84mm_26mm – Tea Leaf – unbranded, delivered via SharePoint with a catalog link, and flagged [Action Required] — they're waiting on our feedback, revisions, or a green light to enter the production cycle. Distributor program collateral and the newsletter add are still outstanding.

• [Futurola Blunt Cone Alternative] Samples shipped: variety pack + 36 tea-leaf blunt cones, UPS 1Z1G486V0317810699
• [Futurola Blunt Cone Alternative] John: if the 36 samples don't suffice, we can move to a single full box in final retail packaging
• [Custom Cones USA Distributor Program] Distributor tiered pricing for 84mm tea leaf received: 10,000 = $0.33, 20,000 = $0.29, 100,000 = $0.24
• [Futurola Blunt Cone Alternative] Pricing did not address the 5,000-unit MOQ tier or whether custom cones follow 400 cones/carton
• [Futurola Blunt Cone Alternative] We asked what's needed to get 84/26 samples moving and to include that size in testing; John must create a new SKU
• [Futurola Blunt Cone Alternative] Mock-up completed 7/16 — ref K2R1-Mock-Up-0715264828-84mm_26mm - Tea Leaf - unbranded, shared via SharePoint with catalog link; marked Action Required pending our review/revisions or production go-ahead

• Proceed by testing the 36 shipped tea-leaf blunts first; move to a single full box in final packaging only if the 36 prove inadequate
• Distributor pricing for 84mm tea leaf set at $0.33 (10k), $0.29 (20k), $0.24 (100k)
• Custom Cones USA to create a new SKU for the 84/26 Futurola-matching size and include it in our testing round

• Quoted tiers start at 10,000 units — no price for the 5,000-unit MOQ and no confirmation the quote covers the custom 84/26 length rather than stock 84mm
• Carton configuration (400 cones/carton) still unconfirmed, which affects landed cost and client quoting
• Distributor program collateral (id 97) and newsletter add (id 99) have gone multiple weeks without delivery
• Mock-up is flagged Action Required — delay on our review pushes back the production cycle start

• we owe Feedback or approval on the 84/26 unbranded tea-leaf mock-up (Action Required email of 7/16)
• they owe Distributor program collateral / standard terms, newsletter add, 84/26 sample SKU, and pricing clarification (5,000 tier + cartons per case)

Movement was all on the tea-leaf blunt/Futurola alternative track. Andrew pushed on sample status (photos aren't reliable for color matching) and John confirmed he has entered a sample request — a variety pack including custom crutch examples to show brandability, with 36 (3 dozen) tea-leaf blunt cones going to the Monarch Packaging Ltd. address in Hazleton, PA. John cautioned the 36 loose units won't arrive in final packaging and recommends buying 1 full box if we want complete testing. On sizing, Andrew asked for 86mm (up from the 84mm previously discussed); John confirmed Custom Cones can produce the custom measurement — 5–6 weeks unbranded, 6–8 weeks branded — with a 5,000-unit MOQ for custom lengths. No pricing was quoted for the custom length, and the distributor program collateral John promised two weeks ago still hasn't arrived.

• [Futurola Blunt Cone Alternative] John entered a sample request: variety pack plus 36 (3 dozen) tea-leaf blunt cones, per Andrew's ask for enough volume for client R&D/testing
• [Futurola Blunt Cone Alternative] Andrew asked that samples include various custom crutch examples to demonstrate brandability
• [Futurola Blunt Cone Alternative] John flagged that the 36 loose samples will not come in final packaging and recommended purchasing 1 full box for full testing
• [Futurola Blunt Cone Alternative] Custom 86mm length confirmed as producible: 5–6 weeks unbranded, 6–8 weeks branded
• [Futurola Blunt Cone Alternative] MOQ for custom lengths confirmed at 5,000 units
• [Futurola Blunt Cone Alternative] Andrew noted photos are not reliable for color matching vs. the Futurola reference, so physical samples are the gate
• [Custom Cones USA Distributor Program] Correspondence/ship-to address formally set as MONARCH PACKAGING Ltd., 572 W Broad St PMB 147, Hazleton, PA 18201; no distributor collateral received this week

• Sample quantity agreed at 3 dozen (36) tea-leaf blunt cones plus a variety pack including custom crutch examples
• Custom 86mm length confirmed producible; lead times 5–6 weeks unbranded, 6–8 weeks branded
• MOQ for custom lengths set at 5,000 units
• All correspondence and shipments to be addressed to MONARCH PACKAGING Ltd., 572 W Broad St PMB 147, Hazleton, PA 18201

• 5,000-unit MOQ on custom lengths may be too high for the client's initial R&D/launch volume
• 6–8 week branded lead time could miss client timelines if they commit late
• The 36 samples ship loose without final packaging, so packaging-level validation will require a paid box purchase and extra time
• Distributor program collateral/terms still outstanding after two weeks of asking — program remains verbal only
• Size target has shifted from 84mm to 86mm; needs to be locked before quoting or tooling to avoid rework
• Color match to Futurola is unverified until physical samples arrive — photos already proved unreliable

• they owe Shipment and tracking for the 36 tea-leaf blunt samples / variety pack with custom crutches
• they owe Distributor program collateral and standard terms (requested June 30, still not sent)
• they owe Price quote for custom 86mm blunt cones at 5,000 MOQ (branded and unbranded)
• we owe Reply to John on whether we'll buy 1 full box for full packaging-level testing

Reopened the Custom Cones USA relationship under Monarch Packaging. Andrew reintroduced himself on 6/29 and John Arriola (VP BizDev) came back same day with distributor terms: dropship stock cones at a blanket $0.058/cone, and 10–15% margin on custom branded cones with a 1,600-unit MOQ. For the client shopping alternatives to Futurola 84x26mm blunt cones, John pointed to their 109mm x 26mm tea-leaf pre-rolled blunt (800/case, cheaper than Futurola) and an 84mm hybrid green hemp wrap (900/box); Andrew flagged the hybrid wrap as a different material and asked for something matching the Futurola reference, plus the 84mm size alongside the 109mm. On 7/2 John confirmed the tea-leaf blunt uses the same paper as Futurola, clarified that his earlier 'offers' meant samples (not just marketing emails), and offered to send samples plus product photos — proposing to start with cones, blunts and pop-top tubes. No formal distributor program document has been shared yet. Ball is in our court to confirm the photo/sample scope.

• [Distributor Program] John offered dropship of stock cones at a blanket $0.058 per cone and 10–15% margin on custom branded cones, MOQ 1,600 (6/29)
• [Distributor Program] Andrew asked whether there is a standard distributor program and requested assets/collateral to review — no document sent yet (6/30)
• [Distributor Program] John proposed starting the asset/photo package with cones, blunts and pop-top tubes and asked us to confirm scope (7/2)
• [Distributor Program] Clarified that 'offers' meant free samples; newsletter/promo subscription also available and Andrew said he's interested
• [Futurola Blunt Cone Alternative] Custom Cones proposed 109mm x 26mm tea-leaf pre-rolled blunt cones (800/case) as the Futurola equivalent, priced below Futurola
• [Futurola Blunt Cone Alternative] Alternative suggested: 84mm 1–2g blunt cones in hybrid green hemp wrap (900/box) — Andrew noted the material differs from the Futurola reference
• [Futurola Blunt Cone Alternative] Andrew asked for 84mm in addition to 109mm and for a wrap that closely matches Futurola
• [Futurola Blunt Cone Alternative] John confirmed the tea-leaf blunt is the same paper as Futurola and offered to send samples for confirmation (7/2)

• No formal distributor program documentation provided — terms so far are only verbal in email ($0.058/cone, 10–15% branded margin, MOQ 1,600).
• Quoted price stated ambiguously as '0.058 cents per cone'; unit/currency basis should be confirmed in writing before quoting the client.
• 10–15% margin on custom branded cones may be thin for Monarch's resale model.
• The hybrid hemp wrap alternative is a different material from the Futurola reference; only the 109mm tea leaf is claimed to be a paper match, and no 84mm equivalent has been offered yet.
• Client's Futurola evaluation is time-sensitive; sample shipment hasn't been triggered because our reply is pending.

• we owe Replying to John's 7/2 email: confirm we want product photos, confirm starting scope (cones, blunts, pop-top tubes), and confirm whether to send tea-leaf blunt samples
• they owe Formal distributor program document/assets and an 84mm blunt option in a Futurola-matching wrap